WGS Important Info For All Teams

22 Oct 2015 By Jon Preen

Sent from the SHCFA Discipline Department

Dear Secretary,

Attached are walk-through manuals for your perusal, which will hopefully help in getting used to the Whole Game System, and help you administering your club more efficiently.

As part of the Whole Game System (WGS) roll-out you are hopefully now administering and, where the club wishes*, paying using the online portal for all disciplinary processes (including appeals).
* - note clubs can still pay via club cheque books by printing invoices off if the club/secretary do not wish to pay by card online. Please email any questions or queries to info@sheffieldfa.com .
The online process has many benefits over the previous paper-based process and includes but not limited to:
. Instant payment, 24/7 (although invoices can be printed and cheques returned if preferred)
. The club secretary can delegate responsibility of administration for teams within a club to other officers of the club in order to cut the administrational burden placed on one individual, although the secretary will still be able to view all club discipline (feature due to be released)
. Quicker processing times - once we receive and process a disciplinary report, you have access to it in the portal instantly
. Immediate notification of a misconduct case, meaning clubs truly have 14 days to respond to a charge
. A saving in postage costs for clubs who previously mailed in responses regarding disciplinary paperwork
Should you need any assistance in getting used to the new online portal please contact info@sheffield.com or 0114 2615500.

A club's appointed secretary will be notified, via the whole game portal, when new cases appear in their user area. Moving forward, clubs will also receive warnings when cases are nearing a late fee in order to save clubs vital funds. Should you not receive any expected discipline within 7 days of the offence date, please contact us.

The future:
The FA will shortly be commencing work on the integration of their 'Full-Time' system with Whole Game System. For those leagues who operate with Full-Time, it will further enhance the service provided by pre-populating such items as fixtures due to be missed under a suspension or a recalculation of fixtures when a postponement occurs. It will also have a link to player registrations administered through Full-Time.
It is an exciting time in terms of lowering the administration burden on clubs, in particular those with a minimal amount of officers and we are delighted to be providing a service fit for the times and, should you have any concerns, please feel free to contact and book an appointment to discuss these or seek guidance over the phone/by contacting info@sheffieldfa.com
To clarify: clubs are longer receiving paper copies of disciplinary paperwork, although a club may download this from its portal area.
Kind regards,

Robert Wharton